What being Person Centred means to our service
Everything we do as an organisation is focussed around meeting the needs of the people who use our service. We call this being ‘Person Centred’ and it is embedded in all that we do. We make our service fit around the needs of the person rather than the person having to fit around the needs of the service.
We understand that everybody we support is different with their own ambitions and aspirations. When we working closely with those who use our service, their friends and families and by listening to and understanding what is important to them, we support them to achieve their aims with keeping them healthy and safe.
Involvement
Everything we do as an organisation is focussed around meeting the needs of the people who use our service.
We call this being ‘Person Centred’ and it is embedded in all that we do. We make our service fit around the needs of the person rather than the person having to fit around the needs of the service.
We understand that everybody we support is different with their own ambitions and aspirations. When we working closely with those who use our service, their friends and families and by listening to and understanding what is important to them, we support them to achieve their aims with keeping them healthy and safe.
Why Person and not Service User
We don’t call people who use services ‘Service Users’ in the same way we don’t refer to someone who goes to Tesco a supermarket users.
They may be, because of their needs or choices; a person who uses or in receipt of a service but never a ‘Service User’. Using words like ‘Service User’ is describes someone by their need and not by their qualities and aspects as a person.